State Farm® Insurance Agent Eric Ponce

"Excellent customer service. David has been extremely helpful."

"Nice people help you any way they can.."

"They're very helpful and polite"

"The entire staff at Eric Ponce's Melbourne office are wonderful. They have always been there to assist and advise me for my future needs. I have been with State Farm for over 40 years, I couldn't imagine using anyone else. Today Nancy was exceptionally helpful and very friendly. 5 stars to her."

"Rude. Better off getting a quote online."

"Always a pleasure to deal with this office! Ashley provides great friendly service!😊"

"Nancy’s great"

"I recommend Freda Nichols for any Life Insurance needs. She is great. She listens to you and is knowledgeable. Give her a call. Thank you"

"Ms. Freda is the best and sweetest contact! I’m grateful for her service and kind heart!"

"Chandler is a role model for what good customer service looks like!"

"Eric ponce. State Farm. All I can say is excellent service. Excellent, response time. And returning calls” and quotes on my homeowners insurance and renters insurance . my point of contact was Cassie She answered all my questions and made everything smooth thanks again Statefarm This is my fifth policy with State Farm"

"Would give 0 stars if i can. Since when does state farm ding you against comprehensive claims. Cancelled due to the number of claims in a 3 year period. 20 years with statefarm and the “claim is a claim” with state farm is utter BS. No other company in FL dings you for comprehensive claims. Eric didn’t even want to call underwriting to even try and do anything. Lots of shady business practices by state farm. Banned for 3 years. FL insurance commissioner will hear from me in regard to the faulty and shady practices that are not put into the fine print. Be warned! 20 years and they don’t renew. Can’t believe an act of god can add up on history and get you penalized. Still had good driver discount and not even a care. Not once was I able to speak to Eric. If I ever come back, it wont be Eric. Thanks for your “trying” Eric or lack thereof."

"State Farm is the best I’ve been with them for years and Freda Nichols my life insurance agent is the best always helping me with questions about my policy she is a awesome agent thank you Freda"

"One of the best experiences I’ve had with an insurance company. The staff is patient and very helpful!"

"I have a couple policies here with state farm and Eric's team has been one of the best customer service teams I've dealt with in a while, I'd recommend anyone in need of insurance as they have been on top of their game every time I've needed something."

"This office staff is great, sold me a health supplement policy which made a huge difference for my family when I was out of work for a surgical procedure. They are always friendly, helpful and knowledgeable!! Highly recommend"

"I’ve been with State Farm for a few years now, and every interaction I’ve had has been positive. The team is always helpful and responsive.

That said, I can’t say enough good things about Chandler! I’ve worked with her the most, and she has been nothing but professional, knowledgeable, and genuinely caring.

Chandler consistently goes the extra mile to ensure I have the information I need. It’s rare to find someone who blends expertise with such a personal touch, but she does it effortlessly.

If you’re looking for an insurance agent who truly has your best interests at heart, I highly recommend Chandler Smith at State Farm. She’s simply the best!"

"Chandler Smith, the customer service representative was the most sweet and attentive person I’ve ever seen work in customer service! 10/10 would recommend speaking with her"

"This was not even my agent or agency, but they helped me navigate my parent's policies step by step through the haze of grief and frustration. Insurance can be very challenging and confusing. I am grateful for the staff here that helped me and hope others come to this office with their insurance needs. Auto home life boat jewelry they're pretty swell neighbors."

"David Smith handled my request efficiently and was a great help overall! Thank you for the great service!"

"I've been with this branch for over 4 years now & every one of those years I've been max level satisfied. The staff here truly goes above & beyond, truly care for their clients like family & are truly trustworthy. I have them for Life, Disability, Car & other insurance policies & that in of itself should speak volumes for I am blue collar income but can afford it thanks to their fare rates & their generous payouts should it ever be needed. Chandler Smith in particular is someone who deserves a promotion, a raise & who embodies the companies moniker & brand in a way any CEO could only wish or dream of. She is someone who truly cares & who truly regularly goes above & beyond for her clients. As does Jazmine & I apologize I've forgotten your last name but I thank you most wholeheartedly for all the diligent hard work you've done on my behalf over the years."

"Janet is such a please to work with and see when I come into the office! She brightens the office so much!"

"“This company is mediocre at best, and the employees are extremely arrogant. They are polite until they sell you the insurance, but after that, they completely ignore your calls and never respond to your emails. Do not get insurance here under any circumstances; I absolutely do not recommend it. Find another agency. Furthermore, their own employees have posted five-star reviews, which clearly shows their dishonesty.”"

"Dave Smith has been a fantastic agent. He was very knowledgeable and was able to get my auto policy started very quickly. He also hooked me up with the right people to get my home insured. Nice job!"

"Dave S. was great in handling everything we needed to get done. Wish there was more like him!!"