State Farm® Insurance Agent Eric Ponce
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donnie Shannon
July 31, 2024
5
out of
5
rating by Donnie Shannon
"Dave Smith has been a fantastic agent. He was very knowledgeable and was able to get my auto policy started very quickly. He also hooked me up with the right people to get my home insured. Nice job!"
We responded:
"Thank you Donnie for taking the time to share your positive experience with Dave Smith. We're thrilled to hear that he provided you with excellent service and was able to quickly get your auto policy started. It's great to know that he also assisted you with the home insurance. We'll be sure to pass along your kind words to Dave, as we know he'll appreciate the feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing State Farm and we look forward to serving you again soon!"
Shawn
July 31, 2024
5
out of
5
rating by Shawn
"Dave S. was great in handling everything we needed to get done. Wish there was more like him!!"
We responded:
"Thank you Shawn, we agree Dave S. is very knowledgeable and great with his customers. Appreciate the kinds words and thank you for allowing us to handle your insurance needs. "
Jeremy Hancock
July 31, 2024
5
out of
5
rating by Jeremy Hancock
"Moved to State Farm recently for all my insurance needs. Dave S has been amazing in assisting with my transfers . Has even given great advice for retirement planning. Thanks for everything Dave S."
We responded:
"Welcome to the State Farm family Jeremy, we are thrilled to handle all your insurance needs including retirement planning. Will be sure to pass along the kind words to Dave S. "
Lorraine Capobianco
July 30, 2024
4
out of
5
rating by Lorraine Capobianco
"Today I had the pleasure to work with David Smith he was extremely helpful and patient with me. I had another agent out of town and the person I woukd be able to speak to had no training. I feel so Blessed to have David helping me know. The weight is off my shoulders. Thank you again David 👍😁"
We responded:
"Thank you for leaving such a positive review about your experience working with David Smith. We're thrilled to hear that he was extremely helpful and patient with you during your interaction. We understand the frustration that can come from working with an untrained agent, and we're glad that David was able to step in and provide you with the assistance you needed. It's wonderful to hear that he lifted the weight off your shoulders and made the process easier for you."
Jeanette Peterson
July 18, 2024
5
out of
5
rating by Jeanette Peterson
"I have been with this insurance agency for years. I love the life insurance Rep Freda. She goes above and beyond her service every time. Not only does she help me with my life insurance but if I need information for claims and auto etc so always goes above and beyond and points me in the right direction. She is a very caring employee who will call me out of the blue to make sure we are doing fine and if there is anything she needs to help us with. I have never had that kind of service with any other agency we have ever had. If she was ever to go to another agency I would definitely have to follow her ! She is one awesome person and we love her!!!"
We responded:
"Thank you for the amazing kind words about our Freda, we agree she truly is a gem with the biggest heart of gold and we are truly lucky to have her on the team. Thank for your continued loyalty and trust in the Eric Ponce team. "
Meg Haynes
July 11, 2024
5
out of
5
rating by Meg Haynes
"As always, they were incredibly helpful. Listen to my problem and were able to help me very quickly."
We responded:
"Meg, so glad we were able to help you out and be there for you - Like a Good Neighbor, State Farm is there! We appreciate you and your business. "
Tina Roach
July 11, 2024
5
out of
5
rating by Tina Roach
"Highly recommend State Farm on Wickham Road. Ask for Freda, very knowledgeable, easy to talk to and very personable."
We responded:
"Thank you Tina! We love our Freda and she loves her clients! We appreciate your business and taking the time to leave a review. "
Tommy Caisango
June 7, 2024
5
out of
5
rating by Tommy Caisango
"I have been with State Farm for over 40 years in two different states. I am 100% pleased and would never consider any other company for my insurance needs. Since I moved to Florida 20+ years I have been with Eric Ponce's office in Melbourne. The service I have received over the years there has been excellent. The saying is true..."Like a good neighbor Atate Farm is there!" I do want to give two shouts to Cassie Zackey and Janet Twiford. They are both kind and professional ladies. They know their jobs well and have been a great help to me, even with my many, many questions. I trust my insurance needs with these ladies and the whole Team at Eric Ponce's State Farm. I highly recommend them for any insurance policy you need. They are truly five star 🌟"
We responded:
"Thank you Tommy for the kind review AND your loyalty to State Farm over the years and states! We certainly appreciate your business with the Eric Ponce agency. Cassie and Janet make a great team, they are both knowledgeable and we value them as team members. Thank you again :) Looking forward to many more years of doing business with you. "
Vanessa Kowalski
May 25, 2024
5
out of
5
rating by Vanessa Kowalski
"The staff at this office are always so very warm and welcoming, always with a smile on their faces and happy to see me! Jazmine Bates is also very professional, happy to assist in any way she can, and a dream to work with. I always leave here with a smile on my face regardless of my reason for being there. Jazmine and the rest of the crew are “at fault” for being the reason behind this. I cannot recommend them enough."
We responded:
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that the staff at our office are consistently warm, welcoming, and always have a smile on their faces. It's great to know that Jazmine Bates is a professional who goes above and beyond to assist you and is a pleasure to work with. We're delighted to be able to provide you with a positive experience, and we're glad that you always leave our office with a smile on your face. We sincerely appreciate your recommendation and look forward to continuing to serve you in the future."
Robert Cleveland
May 22, 2024
5
out of
5
rating by Robert Cleveland
"Janet was awesome! Lowered my bill by $50 with no loss in coverage!"
We responded:
"Thank you for sharing your positive experience with Janet! It's great to hear that she was able to lower your bill by $50 without any compromise in coverage. Janet is very knowledgeable and a helpful professional. We appreciate your feedback and hope you continue to have great experiences with our service."
Ed Koss
May 15, 2024
5
out of
5
rating by Ed Koss
"I would give 7 stars to Joe Ponce if I could. He worked some insurance magic that made all the difference in the world."
We responded:
"Thanks Ed, we agree Joe is pretty awesome and takes the time to help clients. We appreciate your business!! "
Tho Van
March 20, 2024
5
out of
5
rating by Tho Van
"Freda K Nichols Is superior with her work in insurance ver helpful n thorough. If anyone in need of Life Insurance come and let Freda give you her best advices."
We responded:
"We agree Freda has a true passion for helping families meet their Life insurance needs. Thank you Tho for trusting the Eric Ponce agency with your business. "
J Z
March 7, 2024
5
out of
5
rating by J Z
"Always very helpful and will answer any concerns or questions you may have"
We responded:
"Thank you JZ for the kind words, we certainly appreciate your business. "
Ally Aboud
January 3, 2024
5
out of
5
rating by Ally Aboud
"They always get me the best savings for my home & auto!"
We responded:
"Thank you Ally! We certainly appreciate your business. "
Becky Fordham
October 17, 2023
5
out of
5
rating by Becky Fordham
"Staff is always helpful and friendly"
We responded:
"Thank you Becky, we appreciate you and your business. "
Josh Roberts
July 27, 2023
5
out of
5
rating by Josh Roberts
"I’ve had my car insured with the Ponce’s since I got it in 2020. They always answer my questions and provide friendly service. They are also very active in the community that they serve."
We responded:
"Josh- first and foremost, thank you for your continued trust in the Eric Ponce agency, we have enjoyed handling all your insurance needs. We do love to serve the community and appreciate the shout out! "
Nydia Tapia
July 19, 2023
5
out of
5
rating by Nydia Tapia
"Nancy was very professional and knowledgeable. Thank you for all the information and I look forward to continue doing business with State Farm /Eric Ponce ."
We responded:
"Thank you Nydia, we appreciate you taking the time to review! We agree, Nancy is pretty amazing and takes great care of her clients. Thank you for allowing us to handle your insurance needs. "
Jerry Mott
July 6, 2023
4
out of
5
rating by Jerry Mott
"Nice people help you any way they can.."
We responded:
"Ah thank you Jerry, we have enjoyed handling all your insurance needs for many many years now!"
Elena Velez
June 30, 2023
5
out of
5
rating by Elena Velez
"Jazmine is so helpful, she always has the answers to my questions :)"
We responded:
"Thank you Elena- Jazmine is a true asset to the Eric Ponce team, we are lucky to have her. We appreciate you and your business with State Farm. "
Carly Warr-Pike
June 28, 2023
5
out of
5
rating by Carly Warr-Pike
"We love how responsive and helpful this office has been, especially Janet! She has great customer service and she has been so informative. We highly recommend this office for your insurance needs!!"
We responded:
"Thank you Carly for taking the time to review and expressing such kind words about Janet - we agree she is simply amazing and truly cares about the clients. "
Marjorie Payne
June 20, 2023
5
out of
5
rating by Marjorie Payne
"We use the Sebastian Office. It is very convenient and everyone is great. I would like to commend Ashley Delafuente who manages our homeowner's policy. She has done a great job setting us up with a new policy and reducing our premiums. She is always professional, personable and answers our questions right away. State Farm has always treated us well and we are pleased with Eric Ponce's office for both our homeowner and vehicle insurance needs. David Burley in this office is also awesome."
We responded:
"Thank you Marjorie, it is nice having the two office to help all our customers meet their needs. And we agree, Ashley and David are amazing as they always takes time with the customers to help review all policies. Thank you for trusting the Eric Ponce team!"
Elyse Galiastro
June 19, 2023
5
out of
5
rating by Elyse Galiastro
"If you’re looking to save money on insurance, look no further. I highly recommend this office, especially Freda! She has gone above and beyond for us. She helped us save hundreds a month on insurance. Her professionalism and knowledge about insurance is something we loved about her. She will advocate for and educate her clients about options available to them. Thanks Freda for all you’ve done for our family."
We responded:
"Thank YOU Elyse for the kind review on our Freda and we AGREE, she goes above and beyond for all her customers and she truly cares :) A true asset to the Eric Ponce team! "
John Carroll
June 10, 2023
5
out of
5
rating by John Carroll
"David handled my concern effectively in a professional yet friendly manner."
We responded:
"Thank you John for the kind words about David- we agree, he is very friendly and knows his stuff!"
JB Quinn
April 19, 2023
5
out of
5
rating by JB Quinn
"Used to have allstate. These guys got me the same coverage and cut my bill in half! 50% discount for better service sounds great to me! Thanks state farm!"
We responded:
"So grateful we could help you have money on your insurance, thank you and welcome to the State Farm family. "
Cue Collections
December 8, 2022
5
out of
5
rating by Cue Collections
"Mrs Freda was very helpful and professional with my whole experience. She’s the best and I highly recommend this office for any of your insurance needs!!!!!"
We responded:
"Our Freda is amazing and loves handling clients needs, we appreciate your business and thank you for the recommendation to the Eric Ponce team!"